FAQs

Many questions can be answered by visiting our customer service section of this web site.

How will my product be packaged for shipping?
Printers, monitors and heavy items will be foam packed. Lighter items will be bubble packed.

Can we arrange for net 30 day terms?
Yes, on approved credit references. Please contact WP & Associates, Inc for additional information on credit terms and approvals.

What does it mean if I buy a part on exchange?
On certain parts, WP & Associates offers a discounted price if you send your defective part back to us, freight prepaid. Defective parts must be repairable. You have 20 Days to send the core (defective part) back to us, or you will be charged the additional fee, call a core charge> Core charge is generally the purchase price of the part.